 Do you offer jewelry for free? |
 Yes, we offer jewelry for free after you pay a minimum amount for Shipping and Handling. We don't have any other formalities attached with the order. You can enjoy wearing our jewelry with this fantastic offer! |
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| What is the reason for giving jewelry for free? |
| We are finding a way to make our customers experience our jewelry collections. We are sure that you will feel happy with the jewelry that we offer you for free. We consider your satisfaction about our jewelry as the greatest success of our business. |
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| Is your free jewelry available outside US? |
| Sorry, we are not offering jewelry for free outside US.
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| Do you update your customer with new offers? |
| Our newsletters and promotional emails are the best way to keep you informed about our offers. We always keep our website updated with new offers which you can check constantly. |
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| How do you convince me about your company and this legitimate offer? |
| Our existing customers are our best reference, you can view their comments about our jewelry and offers in the testimonial page. Moreover, we are a legitimate company located in New York. We have been in business for 35 years and we are registered with BBB and Jewelers Vigilance. |
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| Can you explain on Shipping and Handling cost? Why are you charging for that? |
| We have to cover the following costs:
1. Factory to distribution freight cost
2. Custom duty fees, taxes and other fees for imported items
3. Packing fees
4. Shipping cost for sending the items to you
5. And other related fees
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| Do you have the option to cancel an order? |
| Sorry, we don't have the option to cancel a placed order. This is because we are very quick in processing our orders and hence even packing of the ordered products will be done within few minutes of confirmation of the order. |
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| How soon can I receive the ordered item? |
| Normally you will receive the item within 5 to 10 business days. Our orders are shipped using USPS First Class Mail. |
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| What should I do if I don't receive the item? |
| We request you to wait for 4 weeks after you have placed your order. This time period is to take care of the postal system where your order can be misrouted or delayed due to various reasons. Make sure to cross check the delivery address before you confirm the order. We are not responsible for wrong entry. If you have not received the item in 4 weeks you can contact us over phone or email. We also provide live help for your assistance. |
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| How many items can I add with my order? |
| Our system only allows one item to be ordered at one time. You will need to place a new order for multiple quantities or multiple items. |
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| Do you inform me when my order is placed and when it is shipped? |
| Yes, We will send an email as soon as your order is confirmed and we will also inform you when your order is shipped. You have to make sure you have given the right email address for us to contact you. |
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| Is that possible to change the shipping address? |
| We follow the address you have given in the shipping address details while giving the order confirmation. Once the order is placed this shipping address cannot be changed. |
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| What is the mode of payment you accept for paying shipping & handling charges? |
| We accept credit card and PayPal payments. We accept all major credit cards. We have a highly secure server for entering credit card details. |
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| Do you maintain my order details? |
| Yes, we do maintain order history of our customers. You can check your order details there. |
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| Can I have the ring that best suits my size? |
| Our rings are of specific size. You can alter the size of the ring with the help of an experienced jeweler. Make sure your jeweler is aware of resizing the ring and bringing back the luster and finishing of our product. |
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| Please explain a little more on your jewelry products |
| Our jewelry items are specially made of pure metals and quality stones. We guarantee the quality of stone and purity of the metals. Our expert team of jewelers make very specific designs that are latest in the market. |
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| What is the guarantee of your jewelry? |
| We guarantee the quality of the gemstone and metal. All our jewelry items are stamped with the purity of the metal. We stand behind what is described for each product. |
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| What is the retail value of the jewelry? |
| Value of our jewelry depends on the type of metal used and the gemstone. You can view the retail price of the jewelry corresponding to each in our website. |
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| Do you offer jewelry gifts? |
| Yes, we assist you in finding best jewelry for gifting all occasions. |
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| Can I get the list of jewelry you offer for sale? |
| This is impossible given that we change products we are selling every 5 minutes and our inventory is very dynamic. You should check our site periodically for new products. |
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| Do have affiliate programs in your website? |
| Yes, we do. Our affiliate program will start shortly. Please check back with us in a few weeks for more details. |
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| What percent commission do you offer? |
| We will offer 50 cents for each sale that comes through your affiliate link. |
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